Privacy Policy

 

At BhaktiKaro.com, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website and services.


1. Information We Collect

When you register on our site or make a purchase, we collect the following personal information:

  • Full Name

  • Credit/Debit Card number and expiration date

  • Billing address of the payment method

  • Mobile number

  • Email address

  • Government-issued identity proof (e.g., Aadhaar Card, Voter ID)

  • Names of all travelers included in the booking

If you are a frequent traveler or regular customer, we may request additional details to improve our service and booking accuracy.

If you are booking on behalf of someone else, you must confirm that the person has consented to share their personal information with us.


2. User Registration

When registering as a BhaktiKaro member, you will be required to provide:

  • Full Name

  • Address

  • Phone number

  • Email address

  • Unique login name

  • Password and password validation

  • Password hint (optional)

We collect this information to:

  • Verify your identity

  • Complete your bookings for tours, hotels, or other services

  • Contact you for customer support when required

  • Tailor our website content and offers to your preferences

  • Improve our services and site performance

  • Confirm your registration and bookings via email or SMS

As a registered user, you may occasionally receive promotional emails regarding new services, special offers, or spiritual packages. You can opt out of these communications at any time (see Opt-Out section).


3. User Profile & Preferences

As a member, you may choose to complete your user profile by providing additional information such as:

  • Travel preferences

  • Frequent traveler numbers

  • Credit card billing details

  • Delivery address for physical items or tickets

This information is stored to speed up future bookings and avoid the need to re-enter data each time.

For example, if you provide your airline frequent flyer number, it will automatically be applied when booking a relevant service.


4. Use of Cookies

To enhance your browsing experience and provide personalized services, we use cookies—small data files stored on your device.

Cookies allow us to:

  • Remember your preferences and display relevant content

  • Analyze website usage and improve content structure and design

Types of Cookies Used:

A. First-Party Cookies (set by BhaktiKaro.com):

  • exp_last_visit: Tracks your last visit to our site

  • exp_last_activity: Tracks your most recent activity during a session

  • exp_flash: Saves your previous search preferences

  • exp_tracker: Remembers the last five pages you viewed

  • MK_BOOK: Stores your personalized wishlist selections

B. Third-Party Cookies (set by external services):

  • __utm (Google Analytics): Tracks user behavior for analytics

  • PREF (Google Maps): Stores user preferences for map features

Note: These cookies do not personally identify you.

You may choose to disable cookies in your browser settings. However, doing so may affect certain functionalities or your overall user experience on our website.


5. Data Accuracy and Correction

If you believe that any personal information we hold about you is incorrect, outdated, or incomplete, please contact us immediately. We will promptly update or correct the information as needed.


6. Opt-Out Policy

You may unsubscribe from our promotional communications at any time by:

  • Clicking the “unsubscribe” link in our marketing emails, or

  • Contact us directly to request removal from the mailing list

Please note that important transaction-related emails (like booking confirmations) will still be sent, regardless of your promotional email preferences.


7. Data Security

We follow industry-standard practices and use secure encryption protocols to protect your data during transactions and storage. Your credit/debit card details are processed through secure, PCI-compliant payment gateways.


8. Children’s Privacy

BhaktiKaro.com does not knowingly collect personal information from individuals under the age of 18 without parental consent. If we discover that we’ve collected data from a minor, we will delete it promptly.


9. Changes to This Policy

We reserve the right to update or revise this Privacy Policy at any time. Any changes will be posted on this page, and continued use of our services implies acceptance of the updated policy.


10. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, you may contact us at:

Trekkaro Adventures Private Limited
📧 Email: info@bhaktikaro.com
🌐 Website: www.bhaktikaro.com